Training & Support
Support
We will be with you every step of the way, right from the start with our extensive and incredibly detailed training course right thought to finding the right premises (when required) and employees and continually keeping you up to date with improvements to our existing training courses and the latest training courses to meet your client’s demands.
Here’s the support structure you get from Head Office when you come on-board as a Bua Training™ Franchisee.
- Continual development and updating of every one of our many Software, Technical, Business Skills and Print & Web Design training courses to reflect lessons learnt and our understanding of best practice
- Development and introduction of new courses to respond to the changing market place and customer needs
- Sales & Marketing advice to respond to your local market.
- Advice on locating, layout and fit out of your premises, when required
- Staff and Freelance Staff recruitment advice
- Bua Training™ Power Management System technical support
- Provision of all required software licenses
- Regular reviews by William and Maria of delegate feedback to ensure standards are being kept to the highest levels and to identify additional training needs
- Sales Leads for companies in your area whose other branches already use Bua Training elsewhere
And most importantly...
- As IT is what we do, we aim to be as accessible as possible by phone, VoIP and video conferencing over the internet and will make sure that you have access to all of our experience when ever you need it.
As you can see, you’re never alone in this business!
Training
Once you agree to become a Bua Training Franchisee and you’ve paid your fee, the first stage of your new career is training.
It will not surprise you to hear that we take this part of our franchise offering extremely seriously and have spent literally months preparing our training course and training materials. We wanted to create world-class materials and training that leaves our franchisees in no doubt that they’ve made the right decision - the perfect decision to join us. And we think we’ve achieved that goal.
Training is in two parts, firstly you and either your training consultant or your sales person will attend a two week course, learning about all of the services and courses we provide and of course learning how best to sell these services to potential clients. Secondly you or your IT training consultant will attend an additional four weeks of training, here at our head office in Dublin. During this intensive four week course, we will train you in a great amount of depth about all of our core courses, during which you’ll be given all the tools, skills, and knowledge necessary to become a very successful Bua Training™ Consultant.
The training is carried out in the main by William, Maria (both highly respected trainers in their own rights) and other Bua consultants. With their input you can be sure of a 100 per cent skill transfer carried out in a light hearted but focused manner. Yes, we also have fun on our courses - life’s too short!
By the end of the final day you’ll have all the necessary skills to perform training ’miracles’ on any type of client!
Bua Training™ Franchisee Training Materials
Of course when we meet for the first time you can view all our materials. You’ll want to be sure in your own mind that we are a high quality organisation - in every way.
Like we mentioned earlier, you’ll probably not be surprised at the depth and mass of information we’ve prepared for you.
Here’s a brief introduction to the training we have waiting for you:
Who Are Bua Training? • History, background, company vision • Our unique selling point (USP), what our customers expect • The core of our business • Market potential • Do’s and don’ts of training • Case studies
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Sales and Marketing • Overview • Target Markets • Lead generation methods • Sales and marketing support |
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Improving Sales • Automation - The Bua Training™ Power Management System • Follow up - Sales Conversion |
Bua Training Systems • Overview • Head Office support • Bua Training™ Power Management System • Payment systems • Pricing and invoicing • Systems support
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Core Training Courses • Course Delivery - The Bua Way • Delivering Our Core Training Courses
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Additional Training Courses • Additional Computer Software Training Courses • Business Skills Courses • Technical Training Courses • Print & Web Design Courses |
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Consultancy Services • What we can offer - Overview • Database Development • Software Development • Systems & Templates |
Recruiting Staff • Creating a staff recruitment plan • What are the required roles and job definitions • Recruiting Key Staff • Recruiting Freelance Staff • Advertising Vacancies
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Locating Your Training Centre • The optimum time to open your training centre • Characteristics of an optimum location • Methods to locate and appraise a site • How we work with your contractors etc • Purchasing and legal issues |
Bua Training™ Standards • Overview • Attitudes and appearance • Standards at work • Health and Safety
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